Here you will find brief answers to a number of frequently asked questions. If you still have any questions left, please do not hesitate to contact us via email or phone. We will be happy to assist you.
What should I do If I get sick prior to the beginning of the course?
What can I do if I have problems registering for a course?
Why am I experiencing problems with credit card payment?
What are the cancellation requirements?
In the event of a cancellation received between 12 to 8 weeks (84-56 days) prior to the course, the ESAVS reserves the right to retain 50% of the payment received.
Cancellations made more than 12 weeks (more than 84 days) before the course start date will receive a full refund minus €300 administrative costs.
Fees cannot be transferred to another course or refunded for either cash or goods, unless a separate agreement with the ESAVS office has been made. This may incur an administrative charge (€300).
Tuition fees will be fully reimbursed if a course is cancelled by the ESAVS. No further claim can be raised thereafter. This means that the ESAVS refunds only tuitions fees and does not reimburse expenses for travel arrangements made by participants.
The annual enrolment fees and examination fees for the Master or Certificate Program are non-refundable.
I have recently changed my address, what should I do?
How can I sign up on a waiting list for a course?
Where can I find the course notes?
Where can I find my log in data for the ESAVS cloud?
When will I receive my access data?
When will I get access to the course notes?
Exams - where and when do they take place?
Please find the exact dates on the ESAVS website (Master / Certificate program pages)
What is the difference between the Master and the Certificate?
Can I first enroll for the Certificate and then go on to the Master program?
What is the diploma / title I receive once I successfully completed the Master or Certificate program?
Certificate program: ESAVS “Certificate of Small Animal Veterinary Practice/ discipline” (CSAVP / discipline).
What is the total cost of the Master (Certificate) program?
Does ESAVS provide accommodation and / or a job?
ESAVS does not provide any employment for their Master / Certificate students.